Everythingunderoneroof
Every module shares a unified customer record, so data flows seamlessly from first website visit to vehicle delivery and beyond. No CSV exports, no API duct tape, no data silos.
CRM & Sales Pipeline
Visual deal pipeline with drag-and-drop stages, automated follow-up sequences, and lead scoring. Track every customer from enquiry to delivery with full communication history — calls, emails, SMS, and chat transcripts in one timeline.
AI Suite
AI Chat for 24/7 website conversations, AI Voice for inbound call handling, AI SMS for automated text follow-ups, and AI Handoff for seamless human-to-bot transitions. Every AI interaction feeds back into the CRM with full context.
Marketing Engine
Visual automation builder for multi-channel campaigns — email, SMS, and push. Trigger-based flows for enquiry follow-up, service reminders, stock alerts, and re-engagement. Built-in compliance for Australian SPAM Act and Do Not Call Register.
Inventory Management
Live DMS sync with multi-feed support, automatic vehicle enrichment (specs, ANCAP ratings, market pricing), EGC and drive-away pricing modes, promotional pricing overlays, and real-time stock alerts for aged inventory.
Analytics & Reporting
Five-stage conversion funnels, lead source attribution, dealer benchmarking leaderboards, market demand scoring, and AI-generated daily reports. Know exactly where your leads come from, where they drop off, and what to do about it.
Customer Portal
White-label customer hub for service bookings, vehicle history, document storage, and communication. Customers manage their own appointments, view service records, and message your team — reducing admin load and increasing retention.
Single source of truth
Every module reads from and writes to the same customer record. When a customer chats with your AI at 11pm, books a test drive at 9am, and walks into the showroom at 2pm — your salesperson sees the complete journey in one screen.
See it in actionModule Deep Dives
How theyconnect
Every AI conversation — chat, voice, or SMS — automatically creates or updates a CRM contact. Lead scores are calculated from AI interaction signals (engagement depth, purchase intent, vehicle interest) and flow directly into the sales pipeline. When the AI hands off to a human, the full conversation transcript and qualification data transfers seamlessly.
Campaign enrolment is driven by CRM events — new enquiry, stage change, deal won, deal lost, tag added. Marketing automation reads pipeline data to personalise content (vehicle interest, budget range, timeline) and writes engagement metrics back to the contact record. Your sales team sees which emails were opened, which links were clicked, and which SMS was replied to.
The AI chat agent and website search both query the same live inventory index. When a vehicle is sold, price-changed, or added to stock, the AI's knowledge base and website listings update within minutes. Vehicle enrichment data (specs, ANCAP, market pricing) feeds into both the website display and AI responses.
Analytics aggregates data from every module — website visits, AI conversations, CRM pipeline movements, marketing campaign performance, and call tracking attribution. The five-stage funnel (Visit → Enquiry → Contact → Appointment → Sale) pulls from all sources to give you one unified conversion view.
The customer-facing portal reads from the same CRM record your team uses. Service bookings flow into your calendar, messages appear in the unified inbox, and document uploads attach to the customer file. It's not a separate system — it's a customer window into your existing data.