The handshake isn't the end — it's the start. DriveAgent is the AI-native platform that connects your dealership and helps grow each customer relationship through the life of the car, and the next one.
Managing everylead, everycustomer, everykilometre.
AI voice · SMS · Chat · CRM · Inventory · Analytics · Marketing · Call tracking
Vehicle-aware conversations that move journeys forward
Your AI assistant can use live vehicle and dealer context, surface test-drive, contact and trade-in actions, and preserve context when a customer needs your team.
Explore AI chatWhat's included
Every capability a modern dealership needs — connected on one automotive platform.
CRM & Leads
Real-time enquiry pipeline, multi-channel capture, automated lead scoring and routing.
AI Chat
Vehicle-aware conversations, lead actions, journey guardrails, and contextual handoff.
AI Voice
Voice workflows for inventory operations and configured customer engagement use cases.
AI SMS
Consent-aware SMS assistance with inventory context, controlled enrolment, and human escalation.
AI Handoff
AI-to-human transfers that can preserve the conversation context and priority.
Inventory
AI-powered vehicle enrichment, faceted search, flexible pricing, and repayment estimates.
Marketing
SMS and email campaigns, UTM attribution, audience workflows, and identity-aware engagement.
Advertising
Closed-loop conversion attribution — CRM outcomes (deal won, test drive, enquiry) feed back to Google, Meta, GA4, and TikTok so ad platforms optimise for sales, not clicks.
Analytics
Five-stage conversion funnels, per-campaign-type breakdowns, enterprise report lifecycle with PDF delivery, and AI daily reports.
Call Tracking
Dynamic number insertion, call recording, transcription, and full source attribution.
Appointments
Self-service booking, staff availability, confirmations, reminders, and calendar workflows.
Customer Profiles
Unified timelines, deal stages, behavioural tags, and real-time purchase intent signals.
Unified Inbox
Every channel in one feed — email, SMS, chat, social, calls — with AI reply suggestions.
Automation
AI-powered visual flow builder with 6 AI node types, 11 trigger events, and NL workflow creation.
Finance & F&I
Compliant repayment estimates, finance enquiry capture, and provider-configured journeys.
Online Ordering
Configurable reservation and deposit workflows connected to inventory and CRM.
Test Drives
Real-time GPS tracking, geofencing, speed alerts, and automated CRM stage updates.
Service Booking
Online service scheduling, automated reminders, repair order tracking, and parts management.
Vehicle Configurator
Interactive build-and-price with OEM-integrated specs, real-time pricing, and lead capture.
Social Management
Unified social inbox, AI auto-replies, review management, and engagement analytics.
SEO Intelligence
Keyword tracking, content gap analysis, A/B tested meta descriptions, and Core Web Vitals.
AI Search Visibility
Track your presence across ChatGPT, Gemini, Perplexity, and AI Overviews with daily scoring and inaccuracy alerts.
Market Intelligence
Demand scoring, competitor price alerts, and days-on-market tracking with markdown suggestions.
Benchmarking
Anonymous peer comparison, percentile views, trends, and improvement analysis.
CMS & Website
Automotive content blocks, reusable templates, in-place editing, and governed publishing.
Widgets
Purpose-built lead capture widgets with tenant, domain, and CRM integration controls.
Dealer Groups
Multi-location management, cross-dealer benchmarking, and centralised content control.
Roles & Permissions
Granular access control with 16 predefined roles, custom role builder, and action-level permission gating across 33 platform areas.
White-Label
Custom domains, automatic SSL, full brand coverage, and per-tenant data isolation.
Mobile App
iOS and Android with push notifications, offline sync, and your CRM on the move.
One dashboard.
Every dealership.
Connected lifecycle marketing
SMS and email journeys, site campaigns, audiences and attribution can respond to customer and CRM events while respecting channel consent.
See campaignsConnect calls to their marketing context
Dynamic number insertion can associate an inbound call with session and campaign context. Configured recording, transcription and staff announcements support operations and review.
See call trackingThe product principle is simple: customer, vehicle and dealership context should move together instead of being rebuilt inside every disconnected tool. The handshake is the start of the next journey.
Intelligenceacrosseverychannel
AI capabilities span chat, voice, SMS, handoff, knowledge and scoring. Each channel has its own controls; shared context depends on the configured customer identity and workflow.
Intelligenceacrosseverychannel
AI capabilities span chat, voice, SMS, handoff, knowledge and scoring. Each channel has its own controls; shared context depends on the configured customer identity and workflow.
AI Chat
Natural language conversations that book test drives, answer stock questions, and qualify leads around the clock.
AI Voice
Outbound calls for service reminders and lead follow-ups with real-time intent detection and warm transfer.
AI SMS
Contextual text conversations optimised for 160 characters — inventory-aware, escalation-ready, always compliant.
Smart Handoff
Sentiment and complexity triggers create a conversation thread with full transcript for seamless human takeover.
Knowledge Engine
Domain-specific retrieval from live inventory, pricing data, and your dealership knowledge base in real time.
Intent Scoring
Automatic purchase intent calculation — hot, warm, cool, cold — with trend detection across every interaction.
AI voice agent on the line
Voice capabilities support live inventory operations and governed customer-engagement pilots. Each use case is activated with channel, consent, routing and human-handoff controls.
See voice AIConversational AI over SMS
Not a chatbot — a contextual AI agent that holds real conversations via SMS. Optimised for 160-character messages, detects when a customer needs a human, and hands off seamlessly when that moment arrives.
See SMS AISeamless AI-to-human handoff
When configured AI detects that a customer needs a human — through sentiment, complexity, or an explicit request — it can create a conversation thread, preserve the transcript, notify the team, and assign priority.
See handoff flowEnriched vehicle data, automatically
AI-powered vehicle enrichment pulls ANCAP safety ratings, market pricing, specs data, and condition assessments — applied to every listing without manual effort. The same data powers your AI agents, so they answer customer questions with live stock and real pricing.
View inventory toolsData-driven decisions, not guesswork
Conversion funnels by vehicle type and customer segment, traffic attribution across every channel, salesperson performance metrics, and AI-powered recommendations for what to optimize next.
See analyticsInstant trade-in valuations
Multi-tier value calculations — retail, private party, trade-in, and wholesale — with AI photo analysis for damage detection, reconditioning cost estimates, and plate lookup integration.
See valuationsConquest the competition
Draw geo-zones around competitor dealerships, events, and high-traffic areas. Run targeted campaigns across Meta, Google Display, and TikTok with A/B testing and statistical significance built in.
See geo-targetingTrack every test drive in real-time
GPS tracking, license verification, digital waivers, vehicle inspections, and automatic CRM pipeline updates — from booking to conversion, know exactly what happens on every test drive.
See test drivesUnified social command centre
Every message, every review, every insight — one inbox. AI-powered auto-responses, automated review management, audience analytics, and brand voice consistency across all your social channels.
See social toolsYour dealership in your pocket
Secure sign-in, push notifications, and your CRM workflows on the device your team already carries. Built for the showroom floor, the service lane, and the road between.
See mobile appDesign it, govern it, automate it
Visual flows respond to platform events and coordinate dealer workflows. Messaging channels and AI actions require configuration, consent, review, and safe stop conditions.
See automationKnow every customer completely
A 360-degree view of every customer — activity timeline, purchase intent scoring, deal pipeline, vehicle connections, and every conversation across every channel in one profile.
See customer profilesEvery message, one inbox
Email, SMS, social DMs, internal notes, call logs — every customer conversation across every channel in one real-time feed with AI-powered reply suggestions and smart routing.
See unified inboxRun your service shop from one screen
Repair orders, technician assignments, service scheduling, parts tracking, and automated reminders — the complete service department management system.
See service toolsEvery meeting, coordinated in one calendar
Calendar-based scheduling for test drives, service, finance, deliveries, and consultations — with configurable reminders and staff availability.
See schedulingSupport finance enquiries with clear estimates
Indicative repayment tools, controlled finance content, and dealer handoff workflows help customers explore options without presenting an estimate as an approval.
See finance toolsLet customers start a reservation online
Configurable vehicle reservations, deposit requests, confirmations, and status tracking can start the purchase journey online. Payment availability depends on the dealer's configured provider.
See online orderingKnow where you stand
Compare your dealership against peers across SEO, traffic, conversion, and engagement. See your ranking, identify gaps, and get AI-powered recommendations from top performers.
See benchmarkingSee the market before it moves
AI-powered competitive analysis, demand prediction, price monitoring, and buyer behaviour insights — turn market data into inventory and pricing decisions that drive profit.
See market intelBefore & after
Point solutions vs lifecycle platform
Your team, covered
From the showroom floor to the boardroom — every role gets the tools they need.
Sales Manager
Real-time pipeline, automated follow-ups, performance dashboards your team actually uses.
Service Advisor
Automated booking, reminders, service history, and video updates from technicians.
Marketing Manager
SMS campaigns, email automation, popups, and attribution that connects spend to sales.
Dealer Principal
Bird's-eye view of every location. Compare KPIs, spot trends, and make data-driven decisions.
Digital Specialist
SEO intelligence, content gaps, AI chat configuration, and website management end-to-end.
Finance Manager
Repayment calculators, trade-in valuations, and digital retailing tools for deal structuring.
Challengingthe limits,winning customers.Bringing it alltogether.
Everythingconnects
Capture
Bring supported web forms, chat, calls, campaign context, and showroom activity into connected lead and customer workflows.
Engage
Configure AI and human conversations across supported channels, preserving inventory and customer context through the handoff.
Convert
Coordinate enquiries, test drives, indicative finance estimates, reservations, and deal stages in a governed dealer workflow.
Retain
Use service, review, nurture, and trade-cycle workflows to continue the customer relationship after delivery.
Configured in 4 stages
Scope and timing depend on dealer systems, data quality, channels, and the capabilities selected for launch.
Connect
Map inventory, dealer identity, domains, and approved data sources.
Configure
Apply brand, roles, content, AI policies, channels, and workflow rules.
Validate
Test tenant isolation, content accuracy, accessibility, performance, and human handoffs.
Launch
Activate approved capabilities in controlled stages with monitoring and rollback readiness.
Built for real dealerships
Nurture selected customer journeys
Multi-step sequences can support lost-lead re-engagement, lease-end reminders, service-to-sales workflows, and post-purchase onboarding. Consent and stop conditions govern enrolment.
See drip campaignsGovern reputation workflows
Review requests and sentiment-aware response drafts can move through approval and escalation workflows before supported publishing integrations are used.
See review toolsDrag-and-drop website builder
A full content management system with visual page building, AI-powered SEO, pre-built automotive templates, blog engine, team profiles, and popup campaigns — all managed from one admin panel with role-based access.
See CMS toolsMarket & funnel
Deep analytics that go beyond dashboards — understand your market position, optimize your funnel, and benchmark against peers.
Funnel Analysis
5-stage funnel with 50+ touchpoint types. First-touch, last-touch, linear, time-decay, and position-based attribution models.
Dealer Benchmarking
Rank against peers on SEO, traffic, conversion, technical quality, and engagement. Gap analysis with best-practice recommendations.
Market Intelligence
Market Day Supply indicators, demand scoring, price trend forecasting, and regional demand breakdown by state.
AI Daily Reports
Auto-generated performance reports emailed daily. Handoff analysis, sentiment trends, and knowledge base improvement suggestions.
Meta & Instagram
Page insights, audience demographics, post performance, reel metrics, and correlation analysis with SEO performance.
Inventory Health
Stock health scoring, aging analysis, photo quality audit, hot/cold stock ID, wholesale risk exposure, and demand-based acquisition suggestions.
Everything else
The tools that make the difference between a good dealership and a great one.
Automation
Governed trigger-action workflows for follow-ups, notifications, status changes, lead assignment, messaging, and review requests.
Test Drives
Online booking, salesperson availability, confirmations, reminder sequences, waivers, inspections, and configured GPS workflows.
Google Reviews
Automated post-purchase review requests with smart timing. Integrated with Google Business Profile for monitoring and response.
Service Portal
Customer-facing service booking with real-time availability, automated reminders, service history visibility, and video updates from technicians.
Visitor Profiling
Device, session, and durable identity tracking. Automotive preference inference for make, model, body type, fuel, and conversion stage.
Stock Manager
Days-on-lot tracking, turn rate analysis, market-based pricing recommendations, holding costs, and acquisition suggestions based on demand.
Price Alerts
Notify customers when prices drop on watched vehicles. Stock availability alerts for desired vehicle types. Saved search notifications.
Governance
Controls for consent, unsubscribe, finance disclaimers, access, retention, call recording, audit events, and abuse alerts support a compliant dealer implementation.
Enterprise-grade,
by default.
Edge delivery, serverless data services, AI inference, and event-driven notifications form the platform foundation. Availability and retention are governed by each production deployment.