Intelligentconversations,realresults
Your AI chat agent handles the full customer journey — from first enquiry to booked appointment — with the product knowledge of your best salesperson and the patience of a saint.
Natural Language Vehicle Search
Customers describe what they want in plain language — red SUV under 40k with leather seats — and the AI instantly surfaces matching stock with pricing, features, and availability.
Appointment Booking
Seamlessly books test drives, service appointments, and showroom visits directly into your calendar. Handles rescheduling, reminders, and follow-ups automatically.
Trade-In Enquiries
Collects vehicle details, condition information, and ownership history to generate preliminary trade-in estimates. Warms the lead before your valuations team even picks up the phone.
Lead Qualification
Asks the right questions at the right time to determine purchase intent, budget range, timeline, and financing needs — then scores and routes the lead to your sales team.
Knowledge Base Queries
Answers questions about warranty, servicing schedules, finance options, accessories, and dealership policies — drawing from your custom knowledge base with pinpoint accuracy.
After-Hours Automation
Captures every lead that lands outside business hours. No more Monday-morning voicemail mountains — the AI engages, qualifies, and books while your team sleeps.
Trained on your dealership
The AI doesn't guess — it knows. Every response is grounded in your live inventory feed, pricing rules, finance products, and dealership policies. It speaks your brand voice because it learned from your content.
See the knowledge engineUnder The Hood
Technicaldeep dive
Your DMS feed is ingested and indexed continuously. Every vehicle listing — make, model, variant, colour, mileage, price, features, images — is structured into a searchable knowledge graph. When a customer asks for a white Hilux with low kms, the AI performs semantic search across your entire stock in milliseconds.
The chat agent detects the customer's preferred language from their first message and responds in kind. Supports English, Mandarin, Arabic, Vietnamese, Hindi, and more — critical for multicultural metro dealerships where language barriers cost leads.
Every response is optimised for conversion. The AI uses contextual awareness to determine message length, detail level, and call-to-action placement. Short, punchy answers for browsing customers; detailed breakdowns for serious buyers. It adapts in real time based on engagement signals.
The AI knows when to step aside. Sentiment analysis, frustration detection, complex finance scenarios, and explicit human-request signals all trigger a warm handoff to your team — complete with full conversation transcript and lead score.
Returning visitors pick up where they left off. The AI remembers previous vehicles viewed, questions asked, and preferences stated — even across sessions and devices. No customer should ever have to repeat themselves.
24/7 conversations that convert while your team sleeps