AI voice agent on the line
An AI voice agent that makes real phone calls — outbound service reminders, lead follow-ups, and after-hours engagement over the public telephone network. Not a chatbot with a microphone. A real voice on a real line.
Outboundcalls,inboundresults
Your AI voice agent handles the calls your team never gets to — service reminders that reduce no-shows, follow-ups that re-engage cold leads, and after-hours calls that capture revenue while the dealership is closed.
Outbound Service Reminders
Automated calls for upcoming services, rego renewals, and recall notices. Customers confirm, reschedule, or cancel by speaking naturally — no phone tree, no hold music.
Lead Follow-Up Calls
Re-engage leads that went cold. The AI calls with context — the vehicle they enquired about, current pricing, and a compelling reason to come back. Warm transfers to your sales team when interest is confirmed.
After-Hours Engagement
When a lead comes in at 9pm, the AI calls back within minutes. Four configurable modes — immediate callback, next-morning outreach, SMS-first with voice follow-up, or voicemail drop.
Intent-Based Routing
The AI listens for purchase signals, service needs, and complaint indicators in real time. High-intent callers are fast-tracked. Complaints route to your customer care team immediately.
Warm Transfer with Whisper
When the AI transfers to a human, your team hears a whisper briefing first — who the customer is, what they want, their lead score, and conversation highlights. No blind transfers.
Call Recording & Consent
Every call is recorded with proper consent handling. Transcripts are generated automatically and linked to the customer's CRM record for full audit trail compliance.
Timezone-aware engagement engine
The voice agent respects your customers' time. It knows their timezone, checks holiday calendars, and selects the right engagement mode based on the hour, the lead score, and your dealership's rules.
Explore after-hours modesUnder The Hood
Voice AItechnology
The voice agent uses neural speech models that produce natural, conversational Australian English — not robotic text-to-speech. Configurable voice profiles let you match your brand personality. Customers regularly can't tell it's AI until informed.
Advanced speech recognition handles accents, background noise, and interruptions gracefully. The AI processes speech in real time — no awkward pauses or repetitive loops. It understands intent, not just words.
Calls are placed over the public telephone network to real phone numbers — landlines and mobiles. Full caller ID management, call routing, and telephony compliance built in. This is production telephony, not a demo.
Calls follow intelligent conversation scripts that branch based on customer responses. The AI handles objections, answers questions mid-flow, and recovers gracefully from unexpected topics — all while steering toward the desired outcome.
Built-in compliance with Australian Do Not Call Register, ACMA telemarketing rules, and call recording consent requirements. Automatic suppression of opted-out numbers and time-of-day calling restrictions.
Works with