Your dealership in their pocket
A branded mobile experience where customers message their salesperson, track service history, monitor warranty status, log trips for tax, and discover new stock — all from one app that carries your dealership's identity.
Everythingacustomerneedsafterthehandshake
Most dealership relationships end at delivery. The Customer Portal extends them indefinitely — service reminders that drive rebookings, messaging that keeps your team top of mind, and vehicle insights that build loyalty between purchases.
Direct Messaging
Customers message their salesperson or service advisor directly from the app. Threaded conversations, read receipts, and push notifications — no more lost emails or missed calls. Every message is linked to the customer's CRM profile for your team.
My Vehicles
A dashboard for every vehicle they own — make, model, year, rego details, and current odometer. Linked to service history, warranty status, and upcoming reminders. One place for everything about their car.
Service History & Reminders
Complete service schedule tracked in the platform. Automated push notifications when scheduled servicing is due — based on time intervals and odometer thresholds. Customers are prompted to rebook directly from the reminder.
Warranty Monitoring
Real-time warranty status with expiry countdown. Proactive push alerts before warranty periods end — giving your service team a natural rebooking trigger and your customer peace of mind.
Trip Tracking & Drive Score
GPS trip logging with drive score analysis — acceleration, braking, cornering, and speed patterns scored per trip. Digital logbook for tax and FBT purposes. Exportable trip history with distance, duration, and route data.
Vehicle Discovery
Browse your dealership's live inventory from within the app. Customers see new arrivals, special offers, and vehicles that match their preferences — keeping your stock in front of them between purchases.
Direct line to your team
No more phone tag, lost emails, or generic contact forms. Customers open the app and message their assigned salesperson or service advisor directly. Conversations are threaded, time-stamped, and synced to your CRM — so your team has full context before they reply.
See messaging in actionOwnership that drives revenue
Every service reminder is a rebooking opportunity. Every warranty alert is a conversation starter. Every trip logged deepens engagement. The portal turns post-sale silence into an ongoing relationship that generates service revenue, trade-in leads, and repeat purchases.
Explore ownership featuresTrip tracking with drive score
Background GPS tracks trips with automatic stop detection. Each drive is scored on acceleration, braking, cornering, and speed behaviour. Customers get a personal drive score that improves over time — plus a digital logbook that satisfies ATO requirements for tax deductions and FBT reporting.
See trip trackingPost-sale silence vs ongoing relationship
Under The Hood
Customer portaldeep dive
One app, multiple dealerships. Each dealer gets their own branded experience — logo, colours, and identity loaded at runtime from the dealer configuration API. Customers see their dealership, not a generic platform.
VAPID web push combined with native APNs and FCM via Capacitor — no third-party notification middleware. Push tokens are stored per device with dealer association. Service reminders, warranty alerts, and message notifications all flow through the same infrastructure.
Background geolocation captures GPS points at configurable intervals during active trips. Points are batched and synced to the server in bulk to minimise battery impact. Drive scores are calculated server-side using acceleration, braking, cornering, and speed event detection algorithms. Daily and weekly rollups provide trend analysis without storing raw GPS data indefinitely.
Five automated workers run on edge infrastructure — service reminders, warranty alerts, drive score rollups, GPS point cleanup, and odometer check-ins. Reminders are triggered by both time intervals (months since last service) and odometer thresholds (km since last service). Escalating notifications at 30-day, 14-day, 7-day, and overdue thresholds ensure nothing slips through.
The portal serves three distinct customer types: free users (trip tracking and drive score only), test drive prospects (vehicle discovery and messaging), and vehicle owners (full ownership hub with service history, warranty, and reminders). Features unlock progressively as the customer relationship deepens — from casual user to registered owner.
Works with