Theshowroomthatnevercloses
Your customers research at midnight, compare on the train, and decide on the weekend. Give them a way to act on that decision the moment they're ready — no waiting for Monday morning.
Online Vehicle Reservation
Customers reserve any vehicle in your live stock feed directly from the VDP. Real-time availability checks prevent double-bookings and ghost holds. Reserved vehicles are flagged across all channels instantly.
Secure Deposit Collection
PCI-compliant payment processing handles deposits from $100 to $10,000+. Customers pay via card or bank transfer with instant confirmation. Every transaction is logged with a full audit trail.
Automated Order Confirmations
The moment a deposit clears, the customer receives confirmation via SMS and email. Order details, next steps, and dealer contact information — all branded to your dealership. No manual follow-up required.
Customer Order Tracking Portal
Customers log in to see their order status — deposit received, deal in progress, finance approved, vehicle ready for collection. Reduce inbound calls by giving buyers visibility without needing to phone.
CRM Pipeline Integration
Every online order automatically creates a deal in your CRM pipeline with full customer context — vehicle of interest, deposit amount, contact details, and source attribution. No rekeying, no missed leads.
Configurable Policies
Set deposit amounts per vehicle type or price band. Define hold periods before auto-release. Configure refund policies and cooling-off windows. Full control over the terms of your digital retail experience.
From browse to buy
Four steps between your customer finding the perfect vehicle and securing it with a deposit. No phone tag, no waiting for a callback, no friction. Just a seamless path from interest to commitment.
See the customer journeyDeposit control centre
Track every active reservation, manage hold periods, process refunds with a full audit trail, and monitor deposit-to-deal conversion. Complete financial visibility without spreadsheets.
Explore deposit managementPhone-Only vs Digital Retail
Under The Hood
Online Orderingdeep dive
Deposits are processed through a PCI DSS Level 1 compliant payment gateway. Card details never touch your servers — tokenised at the point of entry and processed via secure API. Supports Visa, Mastercard, and direct bank transfer. Failed payments trigger automatic retry with customer notification.
Each order moves through a defined lifecycle: Reserved → Deposit Received → Deal In Progress → Finance Approved → Ready for Collection → Delivered. Stage transitions trigger customer notifications and internal alerts. Stale orders are flagged automatically based on configurable thresholds per stage.
Deposit amounts can be fixed, percentage-based, or tiered by vehicle price band. Hold periods are configurable per dealership or per vehicle category — 24 hours for used, 48 hours for new, 72 hours for ordered vehicles. Expired holds auto-release the vehicle back to available stock with customer notification.
Online orders inject directly into your CRM deal pipeline at the appropriate stage. Customer contact details, vehicle of interest, deposit amount, payment reference, and source attribution are all attached to the deal record. Routing rules assign the deal to the correct salesperson based on brand, location, or round-robin.
The tracking portal is a white-labelled, mobile-responsive interface branded to your dealership. Customers authenticate via a magic link sent at order confirmation — no passwords to remember. The portal shows real-time deal status, next steps, dealer contact details, and any documents requiring signature.